I purchased the standard version from vuescan. The customer service is terrible to non existent.
Obviously Ed Hambrick has an attitude problem with the public. Customer service is the last place to employ him. I never did get the software to function consistently. He replied initially however when he got down to issues he stopped replying, knew I was a customer, knew I was not able to get it to work, Knew he advertised one price and charged another...he knew this because he set his website up that way, and now I don't hear from him AND he's got the money.
BUYER BEWARE!!!!! [I HAVE THE INTERNET ENTRY RECORD TO BACK THIS UP in case anyone wants to go to court.] Then he reserves the right to take two months to reply.!!!!! What do you do with the scanning job while he uses your money and pretends he is offended that you even bothered him with such trivia. Vuescan seems widely used.
If customer support is so highly personal and inefficient the money and time wasted trying to business with him is worth the lesson.
My error. LLOYD
Reason of review: Bad quality.